Made-to-order sofas in 8 - 10 weeks*

Deliveries & Refunds

Single Arlo TLC sofa delivery from just £149 (Chairs £79) to mainland UK

Delivery information

Area Product Delivery * Price
Mainland UK Sofas 8 - 10 weeks £149
Mainland UK Chairs 8 - 10 weeks £79
Mainland UK 3 or more Sofas / Chairs 8 - 10 weeks £199
Mainland UK 5 or more Sofas / Chairs 8 - 10 weeks £249
Selected UK postcodes Up to 3 Sofas / Chairs 8 - 10 weeks £249
Selected UK postcodes 4 or more Sofas / Chairs 8 - 10 weeks £349
Mainland UK Footstools ** 8 - 10 weeks £39
Mainland UK Rugs *** 2 - 4 weeks £39
Mainland UK Single Tommy Footstool 8 - 10 weeks £20
Mainland UK Scatters (up to 2) 8 - 10 weeks £15
Mainland UK Scatters (up to 5) 8 - 10 weeks £20
Mainland UK Scatters (over 5) 8 - 10 weeks £39

Like most UK manufacturers we’re currently experiencing supply chain problems. While this doesn’t affect the quality of our products, it is making our delivery time a little longer than we’d like. We’re doing everything we can to get our sofas into your homes as quickly as possible and we’re working hard to keep you, our fabulous customers, informed every step of the way.

* Subject to fabric availability.
** We charge a higher delivery rate to the following postcodes: IV, KW, HS, AB, PA, TR, SY, LL, PH, ZE (these postcodes are excluded from any free delivery promotions).
*** Excludes Charlie Large, Archie Large, Pip and Anderson footstools. These will be charged at the Sofa / Chair rate.
**** When order individually. Items will be delivered together if ordered with a sofa, chair or footstool.

Outside of  Mainland UK

Please be advised that customers are entirely responsible for arranging their own third-party shipping for locations outside of Mainland UK.

Processing – including quoting, packing, payment and collection – will be the remit of the instructed shipping company and not that of Arlo&Jacob.

We are pleased to recommend third-party shipping.

Please contact the Arlo & Jacob sales team on 03300 945 855 for delivery advice to the following postcodes:

Scottish Highlands and Islands

HS, IV16-28, IV40-63, KA27-28, KW, PA20-78, PH15-50 and ZW

and other islands

Isle of Wight PO30-41, Isle of Man IM1-9, Scilly Islands TR21-25,
Jersey JE1-5 and Guernsey GY1-10

Furniture

Furniture will be unwrapped and expertly assembled in the room of your choice. Our delivery team will even take the packaging away with them. You’ll get a quote for delivery on the checkout page and once you’ve ordered, all the information you need to arrange delivery will be sent to you via email. Please note that in some regions restrictions apply to delivery dates. Our delivery company will let you know if this applies to you.

Collection of your old sofa

You can arrange collection of your old sofa, armchair or footstool with our collection partner, Clearabee. For a small fee they will provide a discounted furniture clearance service. Clearabee aims to re-use and recycle your old furniture, diverting over 95% of their collections away from landfill.  Find out more and book your collection.

Accessories

If you’ve just ordered some of our sumptuous scatter cushions or throws, they’ll be sent separately via parcel delivery. If they’re ordered with your furniture, they’ll all be sent together.

For more information about our delivery service, please see our terms and conditions.

International Delivery

Please be advised that international customers are entirely responsible for arranging their own third-party shipping for locations outside of the U.K.

Processing – including quoting, packing, payment and collection – will be the remit of the instructed shipping company and not that of Arlo&Jacob.

We are pleased to recommend third-party shipping.

Please contact the Arlo & Jacob sales team on 03300 945 855 for delivery advice.

Returns & Refunds

For full terms and conditions on our returns policy please refer to our terms and conditions page or please contact a member of our team for further information.

If you are unhappy with any purchase you make or the service you receive from Arlo & Jacob, please call 03300 945 855 or email our team customercare@arloandjacob.com

What will happen next?

Your complaint will be investigated by a member of the team. We will acknowledge your complaint within two business days of receipt days and if we cannot resolve your complaint in this time, we will let you know.

Request your free samples

If you’re happy with your selected fabric samples and product details cards, fill in your details below and we’ll pop your lovely Arlo & Jacob swatch pack in the post for free.

Your free fabrics

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