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Delivery Information

Single Arlo TLC sofa delivery from just £149 to mainland UK. Furniture will be unwrapped and expertly assembled in the room of your choice. Our delivery team will even take the packaging away with them.

AREA
PRODUCT
PRICE
Mainland UK Standard Delivery - Chair £79
Mainland UK Standard Delivery - Up to 2 Items £149
Mainland UK Standard Delivery - 3 or more Items £199
Mainland UK Standard Delivery - 5 or more Items £249
Mainland UK Selected UK Postcodes Up to 3 Items* £249
Mainland UK Selected UK Postcodes Over 4 Items* £349
Non-Mainland UK & International Delivery to non-mainand UK includingnChannel Islands, Isle of Wight and Scottish Highands Please contact us for information
Mainland UK Delivery - Standard Size Footstools, Rugs, Loose Covers if sold alone** £39
Mainland UK Scatters (up to 2)*** £15
Mainland UK Scatters (up to 5)*** £20
Mainland UK Scatters (over 5)*** £39
Mainland UK Re-Delivery Charge - Failing to be present on an agreed date £149
Mainland UK Collection - Up to 2 Items (Paid in advance) £149
Mainland UK Collection - Up to 3 Items (Paid in advance) £199
Mainland UK Collection - Up to 5 Items (Paid in advance) Price on Application

We charge a higher delivery rate to the following postcodes: Scotland - DG, TD, KA, ML, EH, G, FK, KY, AB, DD, IV1-15,  PA 1-19, KA 1-26, PH 1-14; Devon & Cornwall - TR1-20; Wales - SY, LL (these postcodes are excluded from any free delivery promotions).
** Excludes Charlie Large, Archie Large, Pip and Anderson footstools. These will be charged at the Sofa / Chair rate.
**** When order individually. Items will be delivered together if ordered with a sofa, chair or footstool.

International and non-Mainland UK

If you wish to deliver your Arlo & Jacob furniture outside mainland UK, but within the UK, we will gladly deliver your furniture to an onward shipper, who will be able to reach your remote location or take your furniture across water. Do contact the Arlo & Jacob sales team on 03300 945 855 for delivery advice including the following postcodes:

Scottish Highlands and Islands
HS, IV16-28, IV40-63, KA27-28, KW, PA20-78, PH15-50, and ZE.

Other UK Islands
Isle of Wight PO30-41, Isle of Man IM1-9, Scilly Islands TR21-25,
Jersey JE1-5 and Guernsey GY1-10, Northern Ireland BT.

Shipping Outside the UK

If you wish to have one of our beautiful sofa’s delivered outside of the UK, we can help with this providing you have notified us before placing your order. 

We can deliver to your appointed freight-forwarder within the UK under FCA Incoterms and provide them with the paperwork necessary for the UK export declaration. Our standard delivery fees will apply. 

Please note that you, as the buyer, shall be solely responsible for: 

  • appointing the freight-forwarder; 
  • ensuring the freight-forwarder will accept the delivery from us; 
  • arranging and paying the freight-forwarded for onward delivery; 
  • import clearance; 
  • payment of any taxes or duties applicable. 

We wrap our sofas within a recycled poly sofa bag. If your appointed freight-forwarder requires any pallets or boxes, we would ask that you provide these. It is your responsibility to check the condition of your order at the location where we deliver (this can either be you personally, a representative of the shipping company, a relative or an employee of yours). 

Unfortunately, if you notify us after your order has been paid for that you intend to have this shipped outside the UK, we will not be able to assist with any export process or documentation, and you will not be able to use our EORI number. 

We’re sorry that we can’t deduct VAT when placing your order. If you qualify for a VAT refund, please contact Customer Care after your goods have arrived. If the conditions required to zero-rate your sale are met, we’ll then credit the amount of VAT charged. 

Collection of your old sofa

You can arrange collection of your old sofa, armchair or footstool with our collection partner, Clearabee. For a small fee they will provide a discounted furniture clearance service. Clearabee aims to re-use and recycle your old furniture, diverting over 95% of their collections away from landfill.