Contact Us

If you’ve got any questions, please get in touch; we’d love to help.

You can contact us in any of the ways below:

Call us

03300 945 855

(lines open Monday-Friday 10am - 6pm and Sunday 11am - 5pm including Bank Holidays)

Direct Dial for Sales

02045 308 066

(lines open Monday to Saturday 10am - 6pm and Sunday 11am - 5pm including Bank Holidays)

Direct Dial for Customer Services

02045 308 067

(lines open Monday-Friday 10am - 6pm)

Bristol Showroom

01174 564 889

Harrogate Showroom

01423 449 087

Marlow Showroom

01628 882 600

Please email our sofa experts:

To ask one of our sofa experts a question email:

Customer Care Order Enquiries:

For questions about existing orders, please contact us at

Cancel or Amend Orders:

If you would like to cancel or amend your order, please contact us on:

Delivery Enquiries:

If you would like to know more about the status of your order, have delivery queries or would like to change your address details or inform us of any access issues, please contact us on:

Please write to us

Address: Melbray House, Melbray Mews, London, SW6 3NS

Or you can visit us in person in one of our showrooms.

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Trade enquiries

For Trade enquiries please contact

PR enquiries

For PR enquiries please contact

Advertising enquiries

For Advertising enquiries, please contact Cream UK

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If you’re happy with your selected fabric samples and product details cards, fill in your details below and we’ll pop your lovely Arlo & Jacob swatch pack in the post for free.

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