At present it is uncertain that goods and services ordered before H & F Upholstery Limited t/a Arlo & Jacob entered administration will be supplied. If you have made a deposit for or paid for goods or services by credit or debit card (including charge and pre-paid cards) and the goods or services are not going to be received by the due date, you may be able to get your money back by claiming a refund from your card issuer.
Please contact your card issuer as soon as you can if this may apply to you (there is no need to wait until the due date before contacting your card issuer). Further information including on time limits that apply is available from the UK Cards Association Credit and debit cards: A consumer guide.
Please contact our Customer Care team at CustomerCare@arloandjacob.com if you require further information or help.
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